Who we are

About us

Smile Hospitality is a Caribbean boutique hotel development firm with a focus in sustainable repositioning based in Atlanta, GA USA. We acquire, renovate and sell boutique hotels ranging from 10 -150 keys in the Caribbean and Latin American region.

Our Focus

Sustainability, exceptional hospitality and innovation: we're focused on achieving a brighter future for Caribbean Hospitality.

Who We Are

We’re solution-oriented developers. Operators with purpose.
Team players with one goal in mind: To strengthen and nurture the ecology and socio-economic conditions with exceptional hospitality.

Smile Hospitality emerged as a distinguished management and consulting firm specializing in boutique hotels and bed and breakfast establishments. Our core mission revolves around curating immersive and culturally rich experiences, fostering a deeper connection between travelers and the destinations they explore.

With our founder, Martine Flowers, at the helm, boasting nearly a decade of active involvement in the Caribbean tourism industry, our journey began to take shape. In 2015, we introduced a pioneering mobile app that seamlessly connected tourists with authentic local experiences in the Caribbean and LATAM regions. This innovative platform not only empowered travelers to create meaningful memories but also presented opportunities for local communities to thrive.

In 2017, we further deepened our commitment to the hospitality industry by engaging at a more intimate level. We assumed management and consulting roles for small and boutique hotels, providing invaluable guidance in implementing sustainable practices to enhance revenue generation and minimize expenses. Our clients have reaped the benefits of our seasoned marketing and management teams, and to this day, we continue to bring forward-thinking and relevant solutions to their businesses.

Over the years, Smile Hospitality has fostered strong partnerships with a vast network of professionals spanning the realms of hospitality, real estate, sustainability, and finance. These connections, established in both private and public sectors, have allowed us to cultivate a robust ecosystem of knowledge and expertise, enabling us to address multifaceted challenges with comprehensive solutions.

Central to our ethos is a steadfast commitment to social sustainability. Our endeavors in technology and hospitality management have solidified this dedication, prompting us to actively contribute to the betterment of local communities. From building schools and providing clean water access to establishing community farms and creating volunteering opportunities, our goal is to proactively identify and resolve community challenges, working hand in hand with stakeholders to foster sustainable development.

At Smile Hospitality, we continuously strive to combine the power of innovation, strategic thinking, and social responsibility to create lasting positive impacts. By forging meaningful relationships, embracing cutting-edge technologies, and addressing community needs, we are paving the way for a brighter, more sustainable future.

Our Commitment To Community

We are committed to the Caribbean

By implementing these strategies, a Smile Hospitality demonstrates its commitment to the Caribbean community. Such actions contribute to the socio-economic development of the region, preserve cultural heritage, protect the environment, and create a positive and sustainable impact on the community as a whole.

Our Mission

Advance the Caribbean's transition to sustainable hospitality and tourism

Workforce Development

We believe in the power of local talent and the positive impact it has on the community. Smile Hospitality, we prioritize local hiring, creating job opportunities for residents and actively contributing to reducing unemployment rates. We go beyond recruitment by offering comprehensive training programs and skill development initiatives that empower individuals with the necessary expertise to excel in the dynamic hospitality industry. By investing in the growth and development of our workforce, we not only enhance their professional capabilities but also strengthen the local community. We believe that a skilled and motivated workforce is the foundation of a thriving hospitality sector, and we are committed to nurturing and supporting the talents within our community.

Procurement Partnerships

Embracing the vibrant local business ecosystem, we prioritize sourcing goods and services from neighboring enterprises. By forging strong partnerships with local businesses, we not only stimulate the local economy but also lend unwavering support to small and medium-sized enterprises. Our commitment goes beyond mere transactions – it is about fostering economic resilience within the community. Through these collaborative efforts, we contribute to the growth of local industries, empowering entrepreneurs and creating a sustainable framework for economic prosperity. We believe that by working together, we can create a strong foundation for the development of a thriving and interconnected business community.

Community Engagement

We actively seek opportunities to collaborate with local organizations, sponsor impactful events and initiatives, and actively participate in community development projects. By aligning ourselves with social causes such as education, healthcare, and environmental initiatives, we demonstrate our genuine dedication to the overall well-being of the community. Through our active involvement, we strive to make a positive and lasting impact, enhancing the lives of residents and contributing to the sustainable development of the region. We understand that our success is intertwined with the prosperity of the community, and we are committed to fostering strong relationships, addressing community needs, and working together to create a brighter future for all. Together, we can build a thriving and inclusive community where everyone thrives and experiences the true essence of Caribbean hospitality.

Meet our leadership